Frequently
AskedQuestions

Find answers to common questions about the Digital Hub. Our FAQ section covers everything from membership options and mentorship programs to funding opportunities and event participation. Explore these quick answers to get the most out of your Digital Hub experience and start turning your ideas into sustainable success.

What Is The Digital Hub?

The Digital Hub is an inclusive ecosystem dedicated to supporting innovators, entrepreneurs, and startups. We provide resources, mentorship, and networking opportunities to help transform groundbreaking ideas into sustainable businesses.

Who Can Join The Digital Hub?

The Digital Hub is open to entrepreneurs, startups, innovators, and anyone with a vision to make an impact in the business or technology sectors. We welcome both beginners and experienced professionals aiming to grow.

How Do I Join The MTN/UNDP Digital Hub?

To join, simply fill out the registration form with your personal and business details. After submission, you’ll receive a notification with the next steps.

What Services Does The Digital Hub Offer?

We offer the following services: ● Incubation Space: A dedicated environment to nurture your startup. ● Marketplace: Connect businesses with customers. ● Shop: Showcase and sell your products. ● Auditorium: Participate in or host virtual/hybrid events. ● Advisory Services: Expert advice to help you scale your business. ● E-Library: Access valuable knowledge and resources for entrepreneurs.

Is There A Membership Fee To Join The Digital Hub?

No, there is no membership fee required to join the Digital Hub. Entrepreneurs gain full access to our platform and resources upon successful registration. Our goal is to create an inclusive and enabling environment where innovation can thrive—without financial barriers.

How Can I Connect With A Mentor?

OMentorship opportunities are available through our Mentorship Program. Simply create an account, complete a profile, and apply for mentorship through our platform to get matched with a mentor aligned with your goals.

How Do I Apply For Funding Through The Digital Hub?

The Digital Hub partners with various funding organizations. Eligible members can apply through our platform by submitting their project details, business plan, and other requirements specified by each funding opportunity.

What Is The News Section For?

Our News section keeps you updated with industry trends, success stories, upcoming events, and other key information to help you stay informed and inspired on your entrepreneurial journey.

How Can I Participate In Digital Hub Events?

Digital Hub events are listed in our Events section, where you can view upcoming workshops, webinars, and networking opportunities. Registered members will receive notifications and can sign up directly through the platform.

Can I Collaborate With Other Members On The Platform?

Yes, we encourage collaboration! Our platform includes networking features that allow you to connect with fellow innovators, form teams, and work together on exciting projects.

How Can I Benefit From The Digital Hub?

By joining the hub, you gain access to valuable resources, expert advice, networking opportunities, and an ecosystem that will help you scale your business and overcome challenges in areas like funding, digital tools, and market access.

What If I Face A Technical Issue With The Platform?

If you experience any technical issues, you can reach out to our support team through the "Contact Us" section. We will get back to you as soon as possible.

Can I Upload My Products Or Services To The Platform?

Yes, as a member, you can use the Shop and Marketplace sections to upload and promote your products or services, reaching potential customers and partners.

Will I Recieve Notifications About Platform Updates or Opportunities?

Yes, once you join the hub, you’ll receive notifications about important updates, upcoming events, and opportunities to help grow your business.

How Can I Access The E-Library?

As a member, you’ll have access to a range of educational resources in our e-library, including business guides, reports, and tools to help with digital innovation and entrepreneurship

Can I Get Financial Support Through The Hub?

While we do not directly provide funding, the hub connects you to various financial partners, grants, and resources that can help with funding your startup.